Refund Policy

Last updated: August 17, 2026

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below.

1. Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, used, or not in their original condition may not be eligible for a full refund.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable software or digital products
• Items marked as final sale
• Perishable goods

3. Refund Process

To initiate a return, please contact us at manami20011201@gmail.com with your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

4. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company — it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at manami20011201@gmail.com.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at manami20011201@gmail.com.

6. Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at: manami20011201@gmail.com